Siouxland District Health Family Support Specialist-Bilingual Preferred

Summary

Essential Functions

• Provide Healthy Families America/HOPES program information to client families, physicians and community agency partners.
•  Provide in-home visitation services to eligible families.
•  Develop a family goal plan in consultation of the family that meets family identified needs and goals.
•  Provide reproductive health education to include family planning options, community reproductive health services, birth control options, including emergency contraception services.
•  Educate families on a variety of topics such as child development, nutrition, parenting, health and wellness, education, employment, housing, child care options, transportation and community resources.
•  Provide support and anticipatory guidance to families.
•  Advocate for and assist families to reduce barriers to accessing community programs and services.
•  Report cases of suspected abuse or neglect of children and adults to the proper authorities in accordance with SDHD policy and state law.
•  Provide education to individuals, families and community groups that is tailored to their age, developmental status, disability, unique needs, lifestyle, cultural and socio-economic situation.
•  Represent the Nursing Division by serving on Health Department and community agency committees and other groups providing information about public health services and participate in the assessment of community needs to establish or revise public health programs, policies and procedures. Work with community partners to improve/expand services available.
•  Educate clients and families on their rights as related to privacy of their information.
•  Compile required data, complete required division and programmatic documentation, complete reports and assist with completion of programmatic reports.
•  Contribute to a work environment that fosters ongoing educational experiences regarding public health practice for colleagues, other health-related students, healthcare professionals and members of the community.
•  Enter demographic and program-specific data into designated databases or documents.
•  Maintain records and documents according to program requirements.

• Assist with the quality improvement process within the agency.
•  Ensure compliance with Health Insurance Portability and Accountability Act of 1996 (HIPAA) covering the security and privacy of confidential client data.
•  Ensure participant records and communication with participants, co-workers and other health professionals are in accordance with Confidentiality Policy.
•  Attend and participate in work-related meetings, conferences/seminars and committees.
•  Assist in agency/division planning and response to disaster situations and emergency situations or events in conjunction with agency emergency plan.
•  Provide customer service that is courteous and responsive.
•  Demonstrate professional oral, phone and written communication skills.
•  Model professional behavior to peers and participants.
•  Perform other duties as assigned.

Essential Education, Certification, and/or Licenses